These include all arrangements in connection with the funeral, assistance and advice in matters relating to the funeral, attendance and services of staff, attending to all documentation, care of the deceased and use of the Chapel of Rest, provision of motor hearse, Funeral Director and embalming of deceased if required.
Payment of account
J. Perigoe & Son and A.W. Court operate a pricing policy in compliance with the Code of Practice of the National Society of Allied and Independent Funeral Directors. Our price list provides clients with a full and detailed explanation of our charges as required by the Code. After the funeral arrangements have been discussed, you will be required to pay a deposit of cleared funds, within 5 working days of the funeral arrangements taking place, and this will be calculated on the type of funeral arrangements discussed. You will then be sent a written estimate of all the charges incurred, inline with the service you have requested. We need to draw your attention that, failure to pay the deposit within the given time frame, will result in the cancellation of all funeral arrangements. The balance of the account will be required as laid out in the following paragraph:
By accepting our Terms and Conditions, you consent that you accept the charges and will be liable for payment of the final account when submitted. This is usually one week after the funeral and it is expected for payment to be made within 30. You also accept that if no payment or contact has been made within 90 days of the funeral, the account will be forwarded to a 3rd party debt recovery company and additional recovery/legal costs will be incurred. If wished, the account may be forwarded to a solicitor or bank. If, because of your circumstances, you have to make a claim for assistance from the Department of Works and Pension, please note that stringent rules apply as to the amount of help available. Please talk to us, in confidence, for guidance.
Right to cancel (Arrangements made in the client’s home only)
You have the right to cancel the contract if you wish. This right can be exercised by sending or taking a cancellation notice to the funeral director at any time, within the period of fourteen days starting on the day of the arrangements. The right to cancel, can be lost during the cancellation period, if the service is provided in full before the fourteen days elapses.
Where applicable, payment may be required to be made in respect of any services carried out or disbursements paid, once the performance of the contract has begun and prior to the cancellation notice being received.