What to do
when someone dies?
For many, losing a loved one is an emotional experience that needs to be faced perhaps only twice in a lifetime. Yet at this very moment of deepest grief, some important and difficult decisions still need to be made.
If you’re not sure where to start then you are able to find our guide here. We also have a PDF guide available from the button below.download booklet
J. Perigoe & Son and A. W. Court Funeral Directors are a privately owned, independent, family run business, offering the highest standard of care and facilities to those we serve in and around Kent and East Sussex.Meet The Staff
Hi Bridget, I just wanted to say a huge THANK YOU for everything you did leading up to and on Thursday. I also appreciated the ‘In Memorium’ booklets and the cards you sent through the post. I really think you were born to do the job you do given that you do it so conscientiously. Although it was a tough day, the professional touches and respect made it special. It really struck me when you said Cranbrook is not the same. Of course, sadly I knew what you meant, but the fact you are there doing what you do the way you do it is a saving grace.
Dear Alastair, We would both like to take this opportunity to give you our deepest thanks for the care, attention and utmost professionalism we have received whilst in your care. At every point, you have helped us with courtesy and sensitivity and you have made an unfamiliar and somewhat daunting process smooth and ultimately very manageable.
Dear Joanne, Thank you so much for today. You made such a difficult time so much easier to deal with. Your care, consideration and assurance helped me and my family though arranging a day we were dreading, to a day to be proud of. I wish you well in your career and cannot believe this was your first funeral. Your confidence and kindness shone through from my first enquiry until my dads service was complete. Many thanks.
Dear Alastair, I just wanted to say thank you so much for making the organising of my Mum’s funeral so easy and professional. The care from you and your staff was over and above brilliant. I’d like you to thank all the other staff that helped through the day too.
Dear Bridget, I would like to thank you for the calm, caring and professional way in which you organised Mum’s funeral and for the sympathetic approach to everyone. I certainly felt confident in your ability to sort out any problem we encountered and often found myself saying ‘Bridget will sort that out!’ Thank you too for the ‘In Memoriam’ booklets. I had no idea who attended the church service, so it was good to have the list. Also, it was a lovely touch to have ‘personalised’ booklets for Dad, Michael and myself.
To Dear Alastair and Staff at Perigoes, I wish to express, on behalf of my family, our gratitude on the service you provided in the funeral arrangements for my Grandfather. There was an amazing turn out at the service with far more people attending then we could have ever imagined. From the first meeting we felt confident of the service we would receive. Your guidance and attention to detail was exceptional. At this difficult time it gave us great comfort in knowing that John was treated with the upmost respect and dignity.
Hello Alastair, Just wanted to say a huge thank you for your help in making mum’s service a very special one. The compassionate and professional way in which you arranged everything has been outstanding. Best wishes and kind regards.
Hi Alastair, I wanted to write and thank you for all that you did for Vera leading up to and including the funeral on Friday, both you and your company were kind, considerate and very professional. Everything went very smoothly and the church service itself was amazing, we could not believe all the butterflies flying over the coffin at the end. It was such a relief to have a company, I felt complete trust in and to handle for me as I have been in a bit of a daze since Mum passed away. I will certainly recommend your company if I am ever asked. Once again thank you for all your help.
Dear Bridget, We want to say thank you so much for all you did and your staff did for the funeral of Sally. We appreciated tremendously your sensitive and quiet spirit. Although, emotional and very sad day it was a lovely service. We will miss Sally so much and even now find it hard to believe she’s gone. The Order of Service were excellent. Thank you again for all your hard work before and on the day of the funeral itself.
Dear Alastair, Both myself, family and all the attendees would like to thank you for an excellent and extremely professional service. In times like these it takes someone special to achieve all requirements and appease all involved. You not only succeeded but surpassed all expectations. Please also pass on our gratitude to all your staff involved who were also exemplary in every manner.
Thank you, Alastair so much for you precise, informative and extremely professional service. Your excellent personal approach and demeanour were very well received and really appreciated.
Hello Joanne, thank you for your grace and sensitivity today.
Dear Alastair, I and the whole family want to thank you for your excellent service. As you wrote, losing a loved one is never easy and my mum was, for all of us, someone truly special. Your kindness and guidance were really appreciated. You manage that difficult balance of sympathy, professionalism and yes, even a little humour where it is appropriate. We really did feel that we were in very ‘competent hands’ both during the preparations and the actual funeral service. The ‘order of service’ card which you put together was a delight and several people said they will keep it as a lovely memory. What more can I write other than that my mum would have loved it.
Dear Alastair, I would like to take this opportunity to say a very heartfelt thank you for the care, dignity and empathy you have shown to both my late father and myself. You have made the whole funeral process a kind and positive experience and I am incredibly grateful for everything you have done. I could not have hoped for a more compassionate funeral director.
Dear Bridget, Thank you very much for all the kindness that you showed for Mum’s cremation. You made a sad day very bearable.
I just wanted to write and thank you very much Alastair, very much on behalf of myself and the family for the way that you dealt with our father’s funeral. All the way, we appreciated your kindness, sensitivity and efficiency. I know that sometimes funeral directors get a bad press, but we never felt any pressure to have something that we didn’t want. The funeral itself albeit a small one was most memorable and appreciated by everyone.
Hi Alastair, A brief letter, simply conveying my most sincere thanks to you for your kind and discreet help when arranging the details of my husbands funeral; subsequently at the committal the following day at Charing. For all of us that mourn the loss of someone so dearly loved, those moments are the most painful of ones life. Your tact and understanding – and discretion – helped to alleviate my pain.
Dear Alastair, May I take this opportunity to express both mine and the families grateful thanks for the excellent service you have all given. It was with a sense of relief to finally bring Vera home last Friday, knowing that I can now go and chat to her. I’ve given strict instructions that when the time has come, I want everything to be carried out by Perigoes.
Dear Bridget, Firstly, I would like to thank you for the calm, caring and professional way in which you organised Mum’s funeral and for the sympathetic approach to everyone. I certainly felt confident in our ability to sort out any problem we encountered and often found myself saying ‘Bridget will sort that out!’. With many thanks.
Thank you for the efficient and sensitive way you handled the funeral arrangements, Alastair of my late husband. Courts came highly recommended, and I would heartily agree with that.
I wanted to say a huge thank you, Joanne for everything you did for mum’s funeral. It was so lovely and professional and we all as a family really appreciated how it was all conducted. We can’t thank you enough. It was lovely to meet you. Thank you again for everything you did for us, you were amazing. Please can you pass on my thanks to your colleague who carried mum in to the funeral and everything they did to make it a special and memorable day.
Dear Bridget, We, thank you so much for the excellent service you provided for Charles. It was and still is a very difficult time for us. Knowing you were there and taking care of our beloved Charles was such a comfort. The funeral was perfect and that is down to you and your team. Thank you so very much for everything. Fondest regards.
Hello Joanne, Thank you so much for giving me Mary’s In Loving Memory booklet. It’s lovely of you to think of me and a special thing to keep. You were all brilliant on Friday. It all ran so smoothly and professionally. Even though it was a sad occasion it was also beautifully done and Mary would of definitely approved especially the grandchildren’s memories. She was a very much loved person by so many people. She would of loved you too if she’d met you. You’re a credit to Perigoe’s – they’re lucky to have you. You brought calm, reassurance and compassion to Rose, my family and I. We felt safe in your hands. Thank you so much for being there. Take care and thanks again
Dear Bridget, Thank you so very much for looking after my Dad and for making sure that he was given such a good funeral – you were all, simply wonderful. With much thanks and kindest wishes.
Dear Bridget, A very big thank you for all your constant help and support during these past difficult times. I cannot fault the excellent, efficient and professional service I received from J Perigoe and Son. Bridget, you always dealt with me so sympathetically and gentle. I found it so easy to talk to you. You are a very experienced and capable funeral director indeed. The funeral service went like clockwork, everything was taken care of by you all and we were free of any stress or worry. Thank you so much for everything.
Thank you again, Alastair for all your wonderful care before during and after Malcolm’s death. As a family we felt we couldn’t have asked for more and as you know the memories around this time are so important and the trust in the funeral director fundamental. We felt we had that trust in you and your team from the very outset. Thank you again.
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The local community and the people within it, are at the heart of what we do. Because of this, we support many nursing homes and clubs & societies, by providing entertainers, raffle prizes and sponsorship, to help enrich the lives of those we serve.read more
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