Our Professional Services
Our professional fee includes everything that is essential to carry out a funeral. Many companies charge extra for the use of the hearse and bearers, which we believe gives a misleading figure to families wishing to compare professional fees. You can rest assured your loved one will remain in our care at your local office until the day of the funeral.
We provide a full written estimate once we have established your requirements.
We send the final invoice 7 days after the funeral and allow a further 30 days to receive payment.
Our staff are all paid a salary rather than being commission based.
This ensures there is no incentive for any of our staff to sell you products or services other than those that you want or need.
|Our Professional Services|
Direct to Crematory or Burial**
|Provision of a suitable vehicle and staff to affect the removal of the deceased into our care.*|
|Provision of our hearse and 4 coffin bearers on the day of the funeral. Within working hours.*|
|Provision of a suitable Basic coffin.|
|Advice on registration and related matters.|
|Making all necessary arrangements for the funeral inc. preparation and delivery of essential documents.|
|Provision of staff and suitable facilities for the preparation and care of the deceased.|
|Use of our Chapel of Rest.|
|Ordering of the family floral tributes|
|Acceptance of the family floral tributes.|
|A keepsake photgraph of the main floral tribute.|
|Acceptance and forwarding of memorial donations.|
|The attendance and guidance of your designated funeral director throughout the arrangements and on the day of the service.|
|Provision of a temporary Oak cross temporary grave marker with inscribed name plate.|
|Provision of list of mourners who attended the service.|
|Our Funeral Fees|
Direct to Crematory or Burial**
|Our professional fees (which provide the above services)||1995||1995||1350|
|Coffin / Casket charges (fully fitted and furnished as selected)||from 396||from 396||Basic coffin included|
|Removal to our Chapel of Rest after 5pm or at weekends and Bank holidays||180||180||180|
|Two additional coffin bearers (if required)||100||100||100|
|Limousine* (per vehicle - to seat 6)||270||270||****|
|Hygienic treatment, (Embalming) (if considered advisable)||120||120||****|
|Cremation preceded by a church service (inc. a memorial booklet containing the names of mourners attending the church service).||****||195||****|
|Cremation followed by a church service (inc. a memorial booklet containing the names of mourners attending the church service).||****||90||****|
|Placing coffin in church or home prior to funeral service (during working hours)||280||280||****|
|Order of Service||£1.40 a copy||£1.40 a copy||****|
|Additional name taker||70||70||****|
|Making all necessary arrangements for the interment of cremated remains inc: removal of the cremated remains from the crematorium, temporary safekeeping, your funeral director’s attendance at the weekday interment, provision of a solid wooden casket with engraved nameplate, temporary grave marker and preparation of a cremated remains plot.||****||290||290 (if applicable)|
|* All journeys limited to 40 miles from our offices. Additional mileage per mile £0.95|
In addition to our charges, disbursements must be paid to Doctors, Ministers of Religion, Celebrants, Crematorium or Cemetery fees and such like.
TERMS OF SETTLEMENT Applicable from 1st July 2019
After the funeral arrangements have been discussed, you will be required to pay a deposit of cleared funds, within five working days of the funeral arrangements taking place, and this will be calculated on the type of funeral arrangements discussed. You will then be sent a written estimate of all the charges incurred, in line with the service you have requested. We need to draw your attention that, failure to pay the deposit within the given time frame, will result in the cancellation of all funeral arrangements. Your Deposit and Final Invoice Payment can be made by Bank Transfer, Debit or Credit Card, Cheque or Cash. The balance of the account will be required as laid out in the following paragraph.
By accepting our Terms & Conditions, you consent that you accept the charges and will be liable for payment of the final account when submitted. This is usually one week after the funeral and it is expected for payment to be made within thirty days. You also accept that if no payment or contact has been made within ninety days of the funeral, the account will be forwarded to a third party debt recovery company and additional recovery/legal costs will be incurred. If wished, the account may be forwarded to a solicitor or bank. If, because of your circumstances, you have to make a claim for assistance from the Department of Work and Pensions, please note that stringent rules apply as to the amount of help available. Please talk to us, in confidence, for guidance.